Kindred Posted December 8, 2011 Share Posted December 8, 2011 I read the following at the SWToR website. "Players who’ve pre-ordered the game are now able to download the client and install the game pre-launch! " Quote Link to comment Share on other sites More sharing options...
SteamyRayVaughn Posted December 8, 2011 Share Posted December 8, 2011 (edited) i got an email today about that. says that early game access starts the 13th, so up to 7 days early for those who ordered right away i guess. edit: From the swtor page Early Game Access* for Star Wars™: The Old Republic™ is only a few days away! Starting December 13, 2011, The Old Republic will begin emailing invitations to start your Early Game Access. Invitations will be sent throughout the Early Game Access period offering rolling access to the game in the order in which you redeemed your Pre-Order Code, so be sure to check your email inbox! To ensure that players can get into the game as quickly as possible when their Early Game Access begins, we are now allowing everyone who has redeemed a Pre-Order Code at our Code Redemption Center to pre-load the game to their computer. In order to download the game client before Early Game Access begins, you need have already logged into your account and redeemed your Pre-Order Code. Once you have done this, you can download the game client by clicking on “My Account” in the upper-right of the window and then click “Pre-Order.” On your Pre-Order page, click the large button that says “Download Game Client” to begin download of the game! If you participated in our recent Beta Testing Weekend between November 25th and 28th and still have the game client installed, you will be able to patch this client instead of re-installing by simply launching your client, logging in and allowing the download to complete. If you did not participate in the November 25th – 28th Beta Weekend, first uninstall the Game Testing Client and then re-install to ensure your game client will function correctly during Early Game Access. Learn more about how to get ready for Early Game Access! If you haven’t pre-ordered Star Wars: The Old Republic yet, you still have time. Visit our Pre-Order Page, secure your copy of the game and redeem your Pre-Order Code at the Code Redemption Center to pre-load the client and qualify for Early Game Access. If you have any issues installing or patching the game client for The Old Republic, check visit the Customer Service Support section for information and assistance. *Customers who redeem their Pre-Order Code at the Code Redemption Center prior to launch will be able to pre-load the Star Wars: The Old Republic Game Client before the official Game launch. Pre-loading the Game does not grant you access to the Game. Pre-Ordering the Game only allows you access to the Early Game Access period and your Color Crystal. Early Game Access may be up to 7 days. The length of your Early Game Access depends on the date and order in which you redeemed your Pre-Order Code. In order to continue playing the Game after the Early Game Access period, you must redeem your official Game Product Registration Code at the Code Redemption Center. Edited December 8, 2011 by SteamyRayVaughn Quote Link to comment Share on other sites More sharing options...
robinj Posted December 8, 2011 Share Posted December 8, 2011 huh, I thought it started on the 15th as the earliest... even sweeter I guess 6 days and counting. Quote Link to comment Share on other sites More sharing options...
Balandar Posted December 8, 2011 Share Posted December 8, 2011 I guess with 2 million pre-orders they'll need to stagger it out more? Quote Link to comment Share on other sites More sharing options...
Kindred Posted December 8, 2011 Author Share Posted December 8, 2011 I guess with 2 million pre-orders they'll need to stagger it out more? I'm guessing their Devs are a mess of nerves now. Quote Link to comment Share on other sites More sharing options...
robinj Posted December 8, 2011 Share Posted December 8, 2011 heh... well it looks like I redeemed the code on the 23rd, so I wonder where that puts me in the queue... Quote Link to comment Share on other sites More sharing options...
Kindred Posted December 8, 2011 Author Share Posted December 8, 2011 The news notice on the launcher talks about downtime due to maintance and that the The servers will be unavailable for longs until 1:00pm CST .... on 12/8. Quote Link to comment Share on other sites More sharing options...
Balandar Posted December 8, 2011 Share Posted December 8, 2011 The servers will be unavailable for longs until 1:00pm CST .... on 12/8. Maybe they'll start sending out the notices on server placement. Quote Link to comment Share on other sites More sharing options...
robinj Posted December 8, 2011 Share Posted December 8, 2011 Maybe they'll acknowlege all of my complaints about not being able to login or comfirm some of the tests and grant me the VIP status Quote Link to comment Share on other sites More sharing options...
Huato Posted December 9, 2011 Share Posted December 9, 2011 I reformatted my PC and reinstalled everything in prep for this (and to work out some driver issues). Now I've managed to forget my security question answer and have spent the last 20 minutes on hold waiting on a rep to pick up so I can download the client. Quote Link to comment Share on other sites More sharing options...
Huato Posted December 9, 2011 Share Posted December 9, 2011 Gave up after an hour on hold *sigh* And that was for the account security support group. That does not bode well IMHO. Quote Link to comment Share on other sites More sharing options...
robinj Posted December 9, 2011 Share Posted December 9, 2011 I sent in 3 or 4 support requests about my account status trouble, eventually only getting luck on the ea origin site to reset my password, give that a try? Quote Link to comment Share on other sites More sharing options...
Huato Posted December 9, 2011 Share Posted December 9, 2011 (edited) It's not the password - I know it. They want an answer to the security question after that. I spent another 45 minutes on hold to just give up in frustration. This is not a good sign if they have this much of an issue with customer support BEFORE release IMHO. This is the message I get both on their website and from the launcher after entering my user id and password: We don't recognize the computer you're signing in from. Please answer this security question. If you don't know the answer, you'll need to contact Customer Service. I can log in fine on the Origin site. Edited December 9, 2011 by Huato Quote Link to comment Share on other sites More sharing options...
robinj Posted December 9, 2011 Share Posted December 9, 2011 it is rather annoying that it asks you for your security question if your IP address changes (router/DSL/modem restart) despite the MAC address never changing, but fortunately I remembered mine and maybe you can remebember yours? Quote Link to comment Share on other sites More sharing options...
Syban Posted December 9, 2011 Share Posted December 9, 2011 Yea it's irritating, especially if you forget only one. Did that recently and I tried at least nine times to refresh to a different question... eventually got it, but man that's annoying. Quote Link to comment Share on other sites More sharing options...
Huato Posted December 9, 2011 Share Posted December 9, 2011 (edited) I've entered what I thought it was and no luck. I've tried everything I can think of that it would be and no luck so far. :/ This is two days running. Refreshing hasn't helped so far, and the client asks for the exact same blasted question. Edited December 9, 2011 by Huato Quote Link to comment Share on other sites More sharing options...
robinj Posted December 9, 2011 Share Posted December 9, 2011 oddly, I've only been asked the same question 4-5 times... I'd expect a random distribution of questions like my bank web site does... Quote Link to comment Share on other sites More sharing options...
Syban Posted December 9, 2011 Share Posted December 9, 2011 Oops, sorry I meant that in the end I was able to luckily guess the question I was stuck on. Quote Link to comment Share on other sites More sharing options...
robinj Posted December 9, 2011 Share Posted December 9, 2011 be sure to remember that answer, then! heh. I tend to type nonsensical things that no one would guess but fortunately I rememebered them... Quote Link to comment Share on other sites More sharing options...
Kindred Posted December 9, 2011 Author Share Posted December 9, 2011 No idea why but a week ago when I tried to log in it asked my security question... I haven't changed a thing on my computer. :/ Anyways I spent an hour and half on hold before I was able to get someone from Customer Service. Best to write down those answers because they get asked when trying to change anything on your account. Quote Link to comment Share on other sites More sharing options...
Desler Posted December 9, 2011 Share Posted December 9, 2011 Just choose another password to put into your security question box. The "computer" wont complain if your favorite movie is 56hk424kk. It would much easier to find out your mom's maiden name or what city you were born in than to figure that one out. I also keep all of my non-important passwords in a little notebook in my desk drawer, which I use a lot. Saves me lots of trouble. Quote Link to comment Share on other sites More sharing options...
Borg Posted December 9, 2011 Share Posted December 9, 2011 Well...I have the 13th, 15th, 16th, 20 and 21st off eheheh .....hope to get in early to lockdown names Quote Link to comment Share on other sites More sharing options...
Huato Posted December 9, 2011 Share Posted December 9, 2011 Yeah, it is my fault I can't recall what I put as the answer to that security question, but it would have been one of two options, and neither works, so I don't know at this point. It's likley I may have made a typo when setting them up and that is the problem. Now I can't log in at all as it says my account is locked out due to too many failed attempts at the security question. I've been attempting to call their customer support for the last hour and a half and continue to get the all agents are busy, please try again later message. Something tells me their CS group and system is not prepared for this. Quote Link to comment Share on other sites More sharing options...
robinj Posted December 9, 2011 Share Posted December 9, 2011 Force choke them? Quote Link to comment Share on other sites More sharing options...
Huato Posted December 9, 2011 Share Posted December 9, 2011 I think someone beat me to it! Still can't even get into the queue to talk to someone. Just the message all agents are busy then it hangs up. Quote Link to comment Share on other sites More sharing options...
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