Lot Selection Group Upgrades and Pledge Transfers: Before and During Final Wipe

[Balandar]

Posted today on the SoTA forums:

July 22, 2016 is the final deadline for all Pledge Transfers and Lot Selection Group Upgrades* before Final Wipe.

If you wish to guarantee that either of these requests have been processed by our customer service department before the start of Lot Selection on July 28th you will need to send in your request by 5 PM CDT on July 22, 2016.

72 Hours: This is the amount of time it will take us to process any Lot Selection Group Upgrade* requests during Release 32. Please factor this in when submitting your request.

*Lot Selection Group Upgrades: These are accomplished by adding money directly to your pledge through service vouchers and a customer support request.

Account and POT Transfers Post Final Wipe

• We will continue to support Pledge Transfers after Final Wipe but ONLY under the following two conditions:
  • Account Holder has not logged into the game
  • Account Holder has logged in but has NOT claimed rewards at the bank
• If the Account Holder has logged in and claimed rewards at the bank we will NOT transfer the pledge.
• We will also continue to support Player Owned Town transfers after final wipe but please note that if the town has been claimed and used prior to the transfer we cannot guarantee that all rewards will convey (Add On Store Houses, Lot Markers, NPCs, etc.) so players must work that out with each other directly.