This is the first Email I recieved.
Greetings Luke,
* * * NOTICE OF ACCOUNT CLOSURE REVIEW * * *
Account Name: MEPHISTOPHELES
Character Name: Khamballa
Realm: Argent Dawn
Offense: Violation of Exploitation and Client/Server Manipulation
Policy - Unapproved Third Party Software
Details: Character witnessed moving at speeds unobtainable by the
standard game client.
The actions detailed above have been deemed inappropriate for World of
Warcraft by the Blizzard Entertainment In-game Support Staff. As a
result, the World of Warcraft account has been given a 72 hour account
suspension and will not be accessible for the duration thereof. This
World of Warcraft account has also been forwarded to our Account
Administration team for review of current and previous policy infractions to
determine if further account actions, up to and including account closure,
are necessary. Our Account Administration team will contact you with a
decision once all information has been reviewed.
Thank you for respecting our position on this matter.
Please visit http://www.worldofwarcraft.com/termsofuse.shtml for
further information and to review the World of Warcraft Terms of Use.
Regards,
Bekyn
Game Master
Blizzard Entertainment
www.worldofwarcraft.com
-----------------------------------
Their next Email.
> Greetings,
>
> ***Notice of Account Closure***
>
> Access to the World of Warcraft account MEPHISTOPHELES, and any World
> of Warcraft account associated with the payment information you have
> provided, has been permanently disabled. The account has been
> identified as having used unauthorized game modifications and thus is
> in violation of the World of Warcraft Terms of Use.
>
> Please review the World of Warcraft Terms of Use at
>
<http://www.worldofwarcraft.com/legal/termsofuse.html>,
> which you accepted when you installed World of Warcraft and
> established the account(s). Section 2, Paragraph C details the
> limitations of game play modifications and use of any third-party or
> "packet sniffing" software. In addition, Section 3, Paragraph C,
> parts iii and iv restrict the use of any hack, scripting or macroing
> software which obtains information from World of Warcraft to gain a
> competitive advantage over other players.
>
> Furthermore, any activities not intended by game design which affect
> the economy, the client, player characters or the world itself have a
> tremendous negative impact on the potential enjoyment for all
players.
> The effects of these activities take many forms including a bloated
> game economy, server instability, and allowing unauthorized access to
> accounts, computers, and player data.
>
> As a result, the account(s) will no longer be accessible and will
> unfortunately not be reopened under any circumstances.
>
> Thank you for your understanding in this matter and respecting our
> position and all statutes within the World of Warcraft Terms of Use.
>
>
>
>
> Regards,
> Razio
> Account Administration
> Blizzard Entertainment
----------------
My response:
-----Original Message-----
From: -----adrid
To: WoWAccountAdmin@blizzard.com
Sent: 4/17/2005 10:18:44 PM
Subject: Re: World of Warcraft - Account Closure
This is a huge mis-understanding.
I have been an avid player of World of Warcraft. I have only
contributed to your system and Argent Dawn.
I have contributed both with my initial purchase, my monthly fee and
with role playing - ENHANCING the RP server.
The speed at which I was moving is explainable because during the
battle of Tarren Mill, last night, I was taking a Bat Rider back to the
undercity. The bat just sat there at the rider flapping it's wings... and
sat there... so I clicked my mouse and the bat started moving! It
started flying around uncontrolable at first - and then I being moving the
trackball and It was flying around... rubber banding. Since I couldnt do
anything cept rubber band around Tarren Mill people started saying "Get
out of here!" and I couldnt jump off or anything. So I yelled "THE BATS
GONE CRAZY!"
Later I told my guild about stealing a bat out of my troll's sheer
ferocity and riding it into battle. This was role playing. The bat gave me
absolutly no incentive whatsoever. That explains my fast moving speed -
BLIZZARD's ERROR! Not my hacks or anything of that nature. I did not
cheat. The game screwed up. The problem was resolved when the game
crashed and I logged back in. The bat flew from it's zone that it existed in
before the crash back onto it's flight path.
I demand to have my account re-oppened. I am extremely disheartened, I
love this game, I'll keep paying and keep RPing and never cheat, as I
never have on ANY ONLINE GAME EVER. Please, review your data gain,
you'll see that the bat got screwy. Really check it out. You can ask my Clan
"Clan SKullcrusher" the player Volonazra knows exactly what happened.
--------
Their Response:
Hello,
I have double checked your the account MEPHISTOPHELES and verified all
relevant logs for the account. Unfortunately, I am unable to divulge
exactly what evidence we have to preserve the integrity of our
investigation. We apologize for this, yet rest assured that we have
investigated this matter thoroughly and double checked all evidence presented.
It is with regret that we take this type of action, however, it is in
the best interest of the World of Warcraft community as a whole, and for
the integrity of the game, that access to your World of Warcraft
account be cancelled.
Regards,
Ticall
Account Administration
Blizzard Entertainment
www.worldofwarcraft.com
------------------
My response:
I know I'm just another 15 dollars. That's not worth one hour's worth of an employees lunch break when you do the math. I know it's not in anybody's personal interest whether you hurt somebody or not. It's not in anybody's interest to help a single person when they need help. So, I'm sorry if I'm wasting your time - but hear me out a second. PLEASE, make a difference in a person's life. Whoever is reading this - take a second to hear me. I purchased an Alienware in June, with hopes that the game would come out when I got the computer. The computer was sent to the wrong person. I finally received a week before the game shipped. I had to contact the Attorney General of Florida and threaten them with charges if interstate theft. I talked directly to the vice president of Alienware and that's when things started happening.
I jumped through hoops, spent a whole summer working like crazy to get this Alienware and to pay for the monthly fees (to my mother who pays with the card). I've been a victim of this big-time money making bureaucracy machine before. So if there is a real person at the end of this giant machine - please give me a fair investigation.I have a screenshot of this bat at GROUND level near Tarren Mill, I have a few. The graphics are turned up on full - so the shots are clean and crisp at full size and resolution. I will show you them to prove my innocence. I have the ORIGINAL targas. They prove beyond a shadow of a doubt that this was a bug and a complete FLUKE that is NOT my fault. Look at the locations at which this was happening, it started at Tarren Mill bat rider and ended after I crashed and logged back on. It has never occurred before or after.
I've never cheated, on any game, ever. I never will.
I have a face, I have feelings, I have a voice.
This injustice will not go unchecked.
So to the human being reading this: give me a chance.
AIM: SilentiumXXX
Phone: 800 701-XXXX (I'll be glad to talk WHENEVER, day night, wherever.
Email: XXXX@XXXX.org I'm willing to talk and do whatever to prove my innocence.
------
I can't believe their rhetoric. They didnt look over anything... they just banned me like it was nothing.